Decision making Biases:
o represent rules of thumb or shortcuts that people use to reduce
information processing demands.
o The use of heuristics helps DMs reduce the uncertainty inherent
within the DMing process.
o the use of them
. Garbage Can Model:
-decisions result from a complex interaction between four independent
streams of events: problems, solutions, participants, and choice opportunities.
- assumes that decision making does not follow an orderly series of steps.
Four Functions of Organizational structure:
an organizations culture fulfills four functions:
o gives members an organizational identity.
o facilitate collective commitment
o promote social system stability
o shapes behavior by helping members make sense
Empowerment- sharing varying degrees of power with lower-level
employees to tap their full potential
Social power is unlimited NOT zero-sum ~ DUH!
Involving employees in various forms of decision making
Developmental Diversity Strength:
reflects the quality of relationships among an individual and those involved
in his or her developmental network.
receptive developmental network:
o is composed of a few weak ties from one social system such as an
o has an external focus and values flexibilty
o fosters the creation of innovative products and services being
adaptable, creative and fast to respond to changes in the
o encourage employees to take risks and think outsid
Additional Perspectives on Leadership
The Leader-Member Exchange Model of Leadership:
Revolves around the development of dyadic relationships between
managers and their direct reports
Does not assume that leader behavior is characterized by as table
organizations have been reengineered for greater speed, efficiency, and
Order giver, privileged
Facilitator, team member, teacher, advocate,
Learning and kn
8 Factors That Lead to Successful Team Collaboration:
1.) Investing In Relationship Practices (i.e. Facilities with open floor plans to
2.) Modeling Collaborative Behavior: Companies with execs who are highly
collaborative, are likel
4 Indirect Influence Tactics Team Advisors Rely
Relating: Understanding the organizations power structure, building trust,
showing concern for individual team members.
Scouting: Seeking outside information, diagnosing teamwork problems,