Running head: GREYHOUND FREQUENT FLYER CALL CENTER
Greyhound Frequent Flyer Call Center
April Martino
OAD 30013
August 9, 2015
Richard Owens
1
GREYHOUND FREQUENT FLYER CALL CENTER
Greyhound Frequent Flyer Call Center
1. Analyze the case data and current s
Running head: BANKUSA: FORECASTING DEMAND
BankUSA: Forecasting Demand
April Martino
OAD 30013
August 2, 2015
Richard Owens
Ottawa University
1
BANKUSA: FORECASTING DEMAND
2
BankUSA: Forecasting Demand
1. What are the service management characteristics of
Block 15e
Pr 4-1
Problem 4-1 Growth and financing [LO4]
Eli Lilly is very excited because sales for his nursery and plant company are expected
to double from $600,000 to $1,200,000 next year. Eli notes that net assets (Assets
Liabilities) will remain at
1. Resource use is efficient when _.
A. workers receive an income equal to that made by their employers
B. wealth is spread equally throughout society
C. Is it not possible to make someone better off without making someone else worse off
D. new resources
Block 15e
Pr 4-2
Problem 4-2 Growth and financing [LO4]
Philip Morris expects the sales for his clothing company to be $550,000 next year. Philip
notes that net assets (Assets Liabilities) will remain unchanged. His clothing firm will enjoy
a 12 percent r
Block 15e
Pr 4-1
Problem 4-1 Growth and financing [LO4]
Eli Lilly is very excited because sales for his nursery and plant company are expected
to double from $600,000 to $1,200,000 next year. Eli notes that net assets (Assets
Liabilities) will remain at
Note: Not all 5 moments of hand hygiene will occur with each patient encounter. Only necessary to record the
opportunities for hand hygiene observed.
Hand Hygiene Observations
Circle YES if hand hygiene is performed using soap & water or alcohol hand rub.
Block 15e
Pr 9-3
Problem 9-3 Present value [LO3]
a. What is the present value of $140,000 to be received after 30 years with a 14 percent discount ra
as an approximate answer, but calculate your final answer using the formula and financial calculato
round
Block 15e
Pr 10-1
Problem 10-1 Bond value [LO3]
The Lone Star Company has $1,000 par value bonds outstanding at 10 percent interest. The
bonds will mature in 20 years. Use Appendix B and Appendix D for an approximate answer but
calculate your final answer
Week 5 Overview: Demand and Capacity
Objective(s) of the week:
Analyze the difference between two concepts - demand and capacity
Model the demand against the capacity and make the contingency based on the
modeling process
Read chapter(s) from assigned te
Week 6 Overview: Inventory, Resource and Scheduling
Objective(s) of the week:
Identify fundamental inventory management, resource management and operations
scheduling practices
Read chapter(s) from assigned text:
Readings:
o
Chapter 12: Managing Inventori
Running head: ARTICLE CRITIQUE
1
Article Critique
April Martino
OAD 30013
August 9, 2015
Richard Owens
Ottawa University
ARTICLE CRITIQUE
2
Article Critique
Inventory control systems are a major part of large distributors and retailers such as
Walmart or
Running head: ARTICLE CRITIQUE
1
Article Critique
April Martino
OAD 30013
August 16, 2015
Richard Owens
ARTICLE CRITIQUE
2
Article Critique
The article I chose for this week is Lean manufacturing: Is it really worth it?. According
to the article the trend
Block 15e
Pr 9-1
Problem 9-1 Future value [LO2]
You invest $3,000 for three years at 12 percent.
a. What is the value of your investment after one year? Multiply $3,000 1.12.
b. What is the value of your investment after two years? Multiply your answer to
Block 15e
Pr 10-2
Problem 10-2 Bond value [LO3]
Midland Oil has $1,000 par value bonds outstanding at 8 percent interest. The bonds will mature in 2
Appendix B and Appendix D for an approximate answer but calculate your final answer using the form
calcula
Block 15e
Pr 4-1
Problem 4-1 Growth and financing [LO4]
Eli Lilly is very excited because sales for his nursery and plant company are expected
to double from $600,000 to $1,200,000 next year. Eli notes that net assets (Assets
Liabilities) will remain at
Block 15e
Pr 5-1
Problem 5-1 Break-even analysis [LO2]
Shock Electronics sells portable heaters for $35 per unit, and the variable cost to produce
them is $22. Mr. Amps estimates that the fixed costs are $97,500.
a. Compute the break-even point in units.
Block 15e
Pr 7-1
Problem 7-1 Cost-benefit analysis of cash management [LO2]
City Farm Insurance has collection centers across the country to speed up collections. The company a
disbursements from remote disbursement centers so the firm's checks will take
Block 15e
Pr 8-2
Problem 8-2 Cash discount decision [LO1]
Regis Clothiers can borrow from its bank at 17 percent to take a cash discount. The terms of the
cash discount are 3/19, net 45.
a. Compute the cost of not taking the cash discount. (Use a 360-day
Block 15e
Pr 8-1
Problem 8-1 Cash discount [LO1]
Compute the cost of not taking the following cash discounts. (Use a 360-day year. Do not round interm
calculations. Input your final answers as a percent rounded to 2 decimal places.)
All input values are s
Block 15e
Pr 11-3
Problem 11-3 Effect of discount rate [LO3]
A brilliant young scientist is killed in a plane crash. It is anticipated that he could have earned $240,000
for the next 50 years. The attorney for the plaintiffs estate argues that the lost in
Block 15e
Pr 12-3
Problem 12-3 Cash flow [LO2]
Assume a firm has earnings before depreciation and taxes of $200,000 and no depreciation. It is in a
bracket.
a. Compute its cash flow.
b. Assume it has $200,000 in depreciation. Recompute its cash flow.
c. H
Block 15e
Pr 12-1
Problem 12-1 Cash flow [LO2]
Assume a corporation has earnings before depreciation and taxes of $90,000, depreciation of $40,000, and
a 30 percent tax bracket. Compute its cash flow using the following format. (Input all answers as posit
Block 15e
Pr 6-1
Problem 6-1 Expected value [LO6]
Garys Pipe and Steel company expects sales next year to be $800,000 if the economy is strong, $500,
economy is steady, and $350,000 if the economy is weak. Gary believes there is a 20 percent probabil
econ
Block 15e
Pr 6-2
Problem 6-2 Expected value [LO6]
Sharpe Knife Company expects sales next year to be $1,550,000 if the economy is strong, $825,000 if
economy is steady, and $550,000 if the economy is weak. Mr. Sharpe believes there is a 30 percent p
econo
Block 15e
Pr 7-2
Problem 7-2 Cost-benefit analysis of cash management [LO2]
Neon Light Company of Kansas City ships lamps and lighting appliances throughout the country. Ms.
Neon has determined that through the establishment of local collection centers ar
Block 15e
Pr 11-3
Problem 11-3 Effect of discount rate [LO3]
A individual was crippled in a car crash and could not work. It is anticipated that he could have earned
$300,000 a year for the next 40 years. The attorney for the plaintiffs estate argues that
Block 15e
Pr 11-2
Problem 11-2 Cost of capital [LO2]
Speedy Delivery Systems can buy a piece of equipment that is anticipated to provide an 11 percent re
percent with debt. Later in the year, the firm turns down an opportunity to buy a new machine that w
Block 15e
Pr 19-1
Problem 19-1 Value of warrants [LO4]
Preston Toy Co. has warrants outstanding that allow the holder to purchase a share of stock for $22 (
common stock is currently selling for $28, while the warrant is selling for $9.25 per share.
a. Wh