Chapter 12 notes: Managing Human Resources
Human Resources Management (HRM) refers to the design and application of formal
systems to ensure the effective and efficient use of human talent to accomplish
HMR includes activities undert
Chapter 11: Managing Change and Innovation
Every organization must change and innovate to survive.
Organizational change is defined as the adoption of a new idea or behavior by an
Disruptive innovation refers to innovation sin products, serv
Chapter 5 Discussion Qs and Answers
1. Dr. Martin Luther King Jr., said, As long as there is poverty in the world, I can never be
rich. As long as diseases are rampant, I can never be healthy I can never be what I
ought to be until you are what you ought
1. How do you feel about having a managers responsibility in todays world characterized
by uncertainty, ambiguity, and sudden changes or threats from the environment?
Describe some skills and qualities that are important to managers under the co
Chapter 8 Discussion Questions:
1) Based on your knowledge of the following companies, how effective would you say any
one of the following acquisitions were in terms of creating synergy. The purchase of
Myspace by News Corporation, Pepsi Co.s purchase of
Chapter 6 Case Study
1. At what business stage is Emmas Parlor? At what stage is her Web-based
organic tea business? What synergies exist between the two businesses? How
critical do you think those synergies are to the success of each busines
Chapter 4 Discussion Qs and Answers
1. What specifically would the experience of living and working in another country
contribute to your skills and effectiveness as a manager in your own country?
a. A manager must take into consideration the ways in whic
Chapter 7 Discussion Questions:
1) Write a brief mission statement for a local business with which you are familiar. How
might having a clear, written mission statement benefit a small organization?
DaVitas mission statement has their mission and core val
Chapter 6 Discussion Questions:
1) You are interested in being your own boss and have the chance to buy a franchise
office supply that is for sale in your city. You will need outside investors to help
pay the franchise fees and the start-up costs. How wil
Chapter 9 notes: Managerial Decision Making
Good decision making is a vital part of good management, but decision making is not
Decision making is the process of identifying problems and opportunities and then
A decision is a choice
Chapter 10 notes: Designing Adaptive Organizations
Managers in every organization face the question about how to organize for maximum
efficiency and effectiveness.
Organizing refers to the deployment of organization resources to achieve strategic goals.
Chapter 3 Discussion Questions
1) How can you prepare yourself to become an effective manager in an increasingly
uncertain business environment?
For you to be successful in the global business environment you need to be aware and efficient
in all aspects
1) How do you think the management practices might change in the response to increasing
government regulation in the banking and healthcare industries? What other recent
political, social, or economic forces can you identify that might affect your job as
Study Guide Chapter 17 Four steps in the control process pp 466-469 1. Establish objectives and planning identify key results you want to accomplish. Output standards: measure performance results in terms of quantity, quality, cost, or time. Lots of ways
Kaiser 1 LeAnna Kaiser BUS 315: Management Dr. Roselli
Personal Development Plan
Identify Major Goals for 5 years
Work in public relations as a manager/specialist. Integrating aspects of marketing (education) and journalism (work experience) to "advance t
Chapter 16 Difference between Leadership: The process of inspiring others to work hard to accomplish important tasks. and Power (p.434 & 435): Ability to get someone else to do something you want done or make things happen the way you want. One of the 3 t
Chap 4 Ethics, Ethical Behavior -90 The Alternative Views of Ethics -92 -Utilitarian -Individualism -Moral Rights -Justice Cultural Relativism vs. Universalism -93 Ethical dilemma -94 Whether you should cheat or not Kohlberg's preconventional level of mor
Chapter 2 Study Guide What is Scientific management? What is Motion study? 5 administrative principles page 36 page 36 page 35 page 35
Defining characteristics of a Bureaucratic organization? What is the Hawthorne effect? Maslow's 5 hierarchy of needs pag
Ch. 3 What is sustainable business? (64) Who are the stakeholders of the company? (64) What is strategic positioning? (66) Glass ceiling (78) Core culture (71) 4 approaches to organizational effectiveness (68) Symbolic leadership (74) Customer relationshi
Ch 5What is Globalization (p.120) What is Global Management (p 121) Define Exporting/Importing (p 123) What are tariffs? (126) What is WTO? (126) What are 5 reasons for companies to go global? (122) What are the differences between licensing agreement and
Study Guide Ch 6 Difference between data and information p 152 What are management information systems? p 154 Difference between systematic and intuitive thinking - p 157 Programmed and nonprogrammed decisions p 158-159 Cost-benefit analysis p 153 Escalat
Study Guide Chapter 7: What are Objectives (183): What is a plan (183): What is a Complacency trap (184): Vision (187): What are Strategic plans (187): What is a tactical plan (188): What is an operational plan (188): Name the components of Functional pla
Chapter 8 The difference between Competitive and Sustainable Competitive Advantage (pg. 207) What is a strategy (pg. 207) What are the three levels of strategy? (Pg. 208) What are the major elements in the strategic management process? (pg 209) What's a S
Study Guide Chapter 9: What is a formal structure (239): What is an informal structure (239): What is a functional structure? (240): What are the 4 types of divisional structures (242): Divisional structure Product structure Geographical structures Custom
1. 2. 3. 4.
What are the three forms of business innovation (Pg. 267) Sustainable vs. Green Innovation (Pg. 268) The Innovation Process (Pg. 269) Social Business innovations (Pg. 269)
5. Change Leaders vs. Status Quo Managers (Pg. 274)
6. 7. 8.
Chapter 11 What are the 3 responsibilities of human resource management? 297 1) Attract a quality workforce human resource planning, employee recruiting, and employee selection 2) Develop a quality workforce- employee orientation, training & develop, & pe
Chapter 14: What is synergy? (377): the creation of a whole greater than the sum of its parts Difference between a formal officially recognized & supported by the organization and informal group (379): unofficial and emerges from relationships and shared
Chapter 15 What is the difference between effective and efficient communication? Page 407 Effective: Occurs when the intended meaning of the sender is identical to the interpreted meaning of the receiver. Efficient: Occurs at a minimum resource cost. Pote
Chapter 1 Study Guide Manager- a person who supports, activates, and is responsible for the work of others (pg 13) intellectual Capital (pg 6) Glass ceiling effect pg 6 Globalization (pg 7) Organizational performance (pg 12) Levels of managers (pg 14) Ups