Visuals are images as opposed
to text that communicate
information: for example,
diagrams, tables, charts,
It is appropriate to use visuals in a technical document when you can communicate
GENERAL BIOLOGY 1
University of Sharjah
College of Sciences
Dept. of Applied Biology
Ana M. Martins
B.Sc. Biochemistry - University of Lisbon (Portugal)
Ph.D. Biochemistry/Enzymology Faculty of Sciences, University of Lisbon
Technical communicators must write with an
understanding of their audience and
To achieve this, the technical communicator
needs to be aware of language and its
usage; clear written language is a basic tool.
To direct your
Correspondence: Sending and Responding to Messages
. WHAT IS CORRESPONDENCE?
Correspondence in the workplace
involves sending and receiving
messages to get work done. The
messages are direct responses to
particular problems and needs.
Defining Workplace Readers:
Who Are They?
READERS AND EXPERTISE
PRIMARY AND SECONDARY
UNDERSTANDING THE READER'S
DIVERSITY AND THE WORKPLACE
CHAPTER 13 Reports: Shaping Information
What Is a Report? 329
Workplace Uses of Reports 329
Qualities of Report Content 329
The Author's Responsibilities
Getting to the Heart of the
Define the summary and explains how its used in the
Describe the qualities of effective summaries.
Describe the three major types of summaries: descriptive,
CHAPTER 4: Information Design
Technical Communicators Tools: Information
Strategy of arrangement and emphasis that
helps communicators tailor documents to
Information design enables readers to
understand and follow a docume
Communicator's Guide to Research
As you draft and revise the project based on your
research, you need to give credit for, or document, the
information you use.
WHAT AND WHY YOU MUST DOCUMENT
In any research projec
Group Assignment CASE STUDY ( TOTAL 15%
0302262: Organizational Behavior
Refer to CASE STUDIES below then find the case study mentioned beside
your group name.
Then you are required to do the following:
1- Conduct a case study analysis in