Sharpen the Saw
How we spend our time.
Things which matter most
must never be at the
mercy of th
An interactive and interdependent
systemic process whereby meaning is
generated using symbols in the form of
verbal, written, nonverbal and
Two Way Process
The Fundamental Interpersonal
Developed by Will Schutz, Ph.D.
Expressed and Wanted
Stress nonspecific response of body to
any demand made on it
Distress negative stress caused by
things like illness, divorce, overload
Eustress- positive stress, deadline,
Which is more stressful?
Mngt 370 Exam 1 Study Guide
1. Stress you dont run out of the stress response
- Yerkes Dobson Curve
Fight (violence)/Flight (silence)/Stress Response way to avoid it is to have a so what factor
Why dont zebras get ulcers?
3 5 ways to avoid/neutraliz
MNGT 370 Exam 2 Study Notes
1. What is the ability to monitor ones own and others feelings and emotions, to
discriminate among them, and to use this information to guide ones thinking and
a. Emotional Intelligence
2. What are the 2 areas of concern
TEXT SUPPLEMENT (Ch 15): Stressful Life Events
The relative stressfulness of each event is indicated by the number on the left. The most stressful life event
was assigned a value of 100, and other events were assigned lower values in proportion to their