This textbook is available Logo
Essentials of MIS 13th Edition

Essentials of MIS (13th Edition)

Book Edition13th Edition
PublisherPearson Higher Education
SubjectComputer Science
Carter's Redesigns Its Business Processes
End of Chapter
Discussion Questions
Hands-on MIS Projects

Chapter 3, Carter's Redesigns Its Business Processes, CASE STUDY QUESTIONS, Exercise 1

Page 103


For a long time, the organization had depended on about 20 separate legacy applications that did not entirely integrate with each other and required manual intervention. 

The manner in which it has influenced business measure: For example, to determine chargebacks a lot of manual work and checks of different sources such as  worksheets, email messages, folders, and faxes from each application were required. 

Verified Answer

The organization's past business processes created problems that hindered business flow and made them very susceptible to mistakes from manual work. 

How would you rate this answer and explanation?
Did you like this example?
Subscribe for full access
Page 103