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The Leadership Experience 7th Edition

The Leadership Experience (7th Edition)

Book Edition7th Edition
PublisherCengage Learning
Chapter 8, End of Chapter, DISCUSSION QUESTIONS, Exercise 1
Page 252

Describe the kinds of needs that people bring to an organization. How might one's personality characteristics—such as introversion/extroversion or openness to experience, as described in Chapter 4—influence the needs he or she brings to work?

Here is a tip:

Employees bring in either intrinsic or extrinsic needs based on their personality.


  • The two kinds of needs brought by employees are classified as either intrinsic or extrinsic. Intrinsic needs aim to increase motivation through empowerment and engagement. Extrinsic needs aim to increase motivation through rewards and incentives.
  • Personality shapes the kinds of needs that motivate employees. Self-aware employees seek empowerment because they want to have a stronger positive impact in the organization. Extroverted employees enjoy attention and direct interactions, which is why they would want rewards through praises and incentives to keep them motivated.

Sample Response

Individuals bring a combination of intrinsic and extrinsic needs when they enter an organization. Intrinsic needs include achievements and job satisfaction in performing tasks. Extrinsic needs include monetary benefits and personal security.


Employees with characteristics, such as agreeableness, emotional stability, and conscientiousness, seek intrinsic needs because they need to be empowered to be effective at work. Employees with characteristics, such as extroversion and openness to experience, seek extrinsic needs because they need validation for their efforts.

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