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Principles of Information Systems 13th Edition

Principles of Information Systems (13th Edition)

Book Edition13th Edition
Author(s)Reynolds, Stair
ISBN9781305971776
PublisherCengage
SubjectComputer Science
Chapter 10, What Is Knowledge Management?, Review Questions, Exercise 1
Page 420

Do you think that shadowing or joint problem solving would be a more effective way to share your tacit knowledge with the other scouts? Why?

Here is a tip:

Tactical knowledge cannot be transferred in the form of documents.

Explanation

Since the tactical data are hard to share in the form of words, shadowing or joint problem solving approaches are best suited for the transfer of data between individuals.

Sample Response

  • Shadowing: The process of observing an experienced individual's work and learning from it.
  • Joint problem solving: The process of an experienced candidate and a learner solving the given problem together.
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Page 420