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Developing Helping Skills: A Step-by-Step Approach to Competency 3rd Edition

Developing Helping Skills: A Step-by-Step Approach to Competency (3rd Edition)

Book Edition3rd Edition
Author(s)Chang, Decker, Scott
ISBN9781305943261
PublisherCengage
SubjectPsychology
VERBALLY EXPRESSING ACTIVE LISTENING
HOMEWORK EXERCISE
REFLECTING CONTENT
HOMEWORK EXERCISE
REFLECTING FEELINGS
HOMEWORK EXERCISE
REFLECTING FEELINGS AND CONTENT
HOMEWORK EXERCISE
SUMMARIZING
HOMEWORK EXERCISE
REFLECTING MEANINGS
HOMEWORK EXERCISE
EVALUATING EXPRESSIONS OF EMPATHY
Chapter 8, VERBALLY EXPRESSING ACTIVE LISTENING, HOMEWORK EXERCISE , Exercise 01
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LISTENING FOR EMPATHIC RESPONSES

 

During a conversation with at least two other people, pay attention to the process of the conversation. Does one person let the other person know that he or she was heard? Is there any expression of understanding? Do you have a sense that they are actively listening to each other or even paying attention to each other? How can you tell whether each of them is listening? Are they in a serial conversation in which one person talks and then the next person starts talking without really connecting to what the first person said?

Explanation

From a conversation with two other people, the process of conversation was effective and the required information was shared between the two persons in dialogue. When the pair were communicating, they would engage each other in questions when trying to know if the partner has understood what each is saying. Each is ensuring that he/she has let the other know that what was said is understood by agreeing to one another's points. According to the conversation between the pair, there is an expression that both are using to prove that they are understanding by nodding their heads in agreement or disagreement with an issue discussed. I have a sense that each is actively participating in the dialogue. Each partner is using facial expressions and gestures to help each other understand more about what the other is presenting. Paying attention to each other is seen through many observations including; each is maintaining eye contact when talking and listening, each is keenly grabbing details of the conversation and they are discussing, and each is tapping on each other's shoulders to show an agreement or conformity to ideas provided. I can tell that each one is listening to the other as I can observe both being attentive to each other in dialogue. They are talking in turns and it seems that the conversation has a flow of an important topic. They are also not in a serial conversation since they are agreeing to most points and their conversation theme is similar and relevant to what each is talking about to the partner. Each is talking connecting their story to the main agenda and none of the two is going off-topic. 

Answer

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