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Building Management Skills: An Action-First Approach 1st Edition

Building Management Skills: An Action-First Approach (1st Edition)

Book Edition1st Edition
Author(s)Daft, Marcic
ISBN9780324235999
PublisherCengage Learning
SubjectManagement
MANAGER CHALLENGE
Initial Thoughts
DISCOVER YOURSELF
DISCOVER KNOWLEDGE
What's Your Problem?
ACTION LEARNING
DELIBERATE PRATICE EXERCISES
IN-CLASS TEAM EXERCISE
FILELD TEAM EXERCISE
TEST YOUR METTLE
ROLE PLAY SIMULATIONS
PERSONAL SKILLS LOG
IN TEXT QUESTION
Chapter 12, MANAGER CHALLENGE, Initial Thoughts, Exercise 2
Page 437

Madison-area Caffeine and Crullers general manager Jane Sutton has just gotten word from corporate that bonuses are no longer going to be based totally on individual achievement, but also on how the entire team of managers in her region performs. Now half of each manager's year-end bonus will be calculated based on the average of how each team member's department delivers on its goals. Most of Jane's managers do not like this because they all see themselves as above-average performers. They started making references to the "unfair practice of group grades, just like in school," and they've been saying unkind things to one another, stressing their own department's superior performance and the desire not to be "dragged down by other departments." Jane knows these are signs of deep fears about the new reward system.

 

Initial Thoughts

 

Do you think team or individual rewards are better for a management team? Why?

Page 437