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# A travel agency is concerned with the accuracy and appearance of itineraries prepared for its clients.

10. A travel agency is concerned with the accuracy and appearance of itineraries prepared for its clients. Defects can include errors in times, airlines, flight numbers, prices, car rental information, lodging, charge card numbers and reservation numbers, as well as typographical errors. As the possible number of errors is nearly infinite, the agency measures the number of errors that do occur.
The current process results in an average of three errors per itinerary.
A. What are the two-sigma control limits for these defects?
B. A client scheduled a trip to Dallas. Her itinerary contained six errors. Interpret this information.
Please see attachment involving some problems in two-sigma control limits, p charts, c charts etc..
7) Day Aides Absent
1 4
2 3
3 2
4 4
5 2
6 5
7 3
8 4
9 7
10 2
11 3
12 2
13 1
14 3
15 4
a)  Design a p chart
8)
Sample Irregularities
1 11
2 8
3 9
4 12
5 4
6 16
7 5
8 8
9 17
10 10
11 11
12 5
13 7
14 12
15 13
16 8
17 19
18 11
19 9
20 10
a) Set up a  c chart with z=3
(other questions found in attachment)

Please solve the following problems #10, & 7, 8,9, thouroughly, and
explain as if explaining to a child with no concept of these problems. I
have no Idea what I am doing and need your help. Thank you very much in
10.
A travel agency is concerned with the accuracy and appearance of
itineraries prepared for its clients. Defects can include errors in
times, airlines, flight numbers, prices, car rental information,
lodging, charge card numbers and reservation numbers, as well as
typographical errors. As the possible number of errors is nearly
infinite, the agency measures the number of errors that do occur.
The current process results in an average of three errors per itinerary.
What are the two-sigma control limits for these defects?
A client scheduled a trip to Dallas. Her itinerary contained six errors.
Interpret this information.
More problems below:

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