Read over the hypothetical scenariopresented at the bottom of p. 43 ('What Would You Do?
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Question

 Read over the hypothetical scenario presented at the bottom of p. 43 ("What Would You Do?");

  • Draft initial, "substantive" responses to the four (4) questions posed at the end of the hypothetical.

After the highly publicized death of a college student, a local sports bar in your town lost its liquor license for 60 days. The student had consumed 21 shots of alcohol on his birthday and later died in his dorm room from alcohol poisoning. The bar was crowded and because the shots had been purchased by a variety of friends of the victim, the bar manager and staff were not aware of the impending problem. Subsequently, the college's student newspaper published editorials warning against the perils of binge drinking and accused the management of the facility of negligence or indifference. Sorrow in the community and outrage in the local press prompted the mayor of the city in which you operate your own Italian restaurant/ pizzeria to propose a local ordinance banning the sale of more than three drinks per day to any individual. A drink, under the ordinance, would be defined as a 12-ounce beer, a 4-ounce glass of table wine, and a 1-1/2-ounce shot of liquor. Violators would face a fine of $5,000 per incident. Enforcement would fall to the local police. It is widely known in the community that the mayor, generally a strong promoter of business, is a nondrinker, and support for the ordinance is strong because of the accident. As the elected president of your local restaurant association, you have been asked to address the proposed ordinance at the next meeting of the city council. Develop a plan of action and outline for your address to the city council. In your plan, answer the following five questions: 

1. What issues will you consider as you write statement to the city council? 

2. What message do you believe the majority of citizens in your community will support?

3. Where will you turn for advice and counsel in preparing your statement?

 4. Will it make a difference to you if you know that the local television station will cover the council meeting? 5. How will social media play into your plan? 

timely

Federal, state, and local governments all pass laws and regulations that can potentially impact a hospitality operation. These laws and regulations are enforced by administrative agencies at all three levels of the government. Hospitality managers need to be familiar with the most common agencies and the areas of the industry that they regulate. In order to comply with these regulations, hospitality managers may be required to file forms, submit to inspections, apply for licenses, operate their business in a specified manner, and maintain their facilities and equipment in good working order. Many government and nonprofit agencies publish guidelines for managers that can help you take the necessary steps to keep your facility in compliance with various regulations. In situations where federal, state, or local laws conflict with one another, the most restrictive regulation is the one that must be followed. If you receive a complaint from a government agency, it is important that you take the appropriate steps to respond to the complaint in a timely fashion, respond in the manner requested, and develop a satisfactory plan of action. You may also choose to consult with an attorney or your insurance company, depending on the nature and severity of the complaint. Government publications and websites, industry trade associations, and local community groups are common sources of information that hospitality managers can turn to for information on changing laws regulations


Stephen C. Barth; Diana S. Barber. Hospitality Law: Managing Legal Issues in the Hospitality Industry, 5th Edition (p. 44). Wiley. Kindle Edition. 

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