Scenario:  Jamal has purchased a new mobile phone from a leading...

Scenario: 

Jamal has purchased a new mobile phone from a leading retailer in Melbourne. When he gets home and turns on the phone for the first time the battery explodes, causing damage to Jamal's bedroom and burning his hand. After Jamal recovers from the shock of the explosion, he discovers that he did not receive a receipt despite paying several hundred dollars for the phone. The mobile phone is, unsurprisingly, not working. 

Question 2): 

Does the Australian Consumer Law (ACL) sufficiently protect the rights of consumers such as Jamal from faulty goods and services? Do you agree/disagree? 

 

In your answer, make sure that you refer to the ACL directly (i.e., to sections from the ACL, e.g., s54 ...). Use the examples to show why agree/disagree with the above question.  

  Suggested word limit: 500-700 words MAX

 

It would really help me if you can help me answer this question. Thank you.