Asked by MinisterMouse2562
. M05: Insurance law estion 10 - Across more than one Learning...
Image transcription text M05: Insurance law
estion 10 - Across more than one Learning Outcome (30 marks)
he following circumstances.
ju are an insurance broker. Seo-Yun, one of your clients, telephone calls to ask for your advice regarding
Seo-Yun was planning to get married and had booked a wedding venue. After paying the deposit, Seo-Yun
Yun and the wedding venue.
was sent the standard terms and conditions by email. There was no formal written agreement between Seo-
telephone.
As part of her wedding arrangements Seo-Yun agreed to book travel to, and accommodation at, the wedding
venue for her extended family. The accommodation arrangements with the wedding venue were made by
Two months prior to the wedding, two members of the family decided not to attend. Seo-Yun had already
booked rail tickets for the two family members and, separately, booked accommodation at the wedding
venue for them. These separate bookings were non-refundable. The family members refused to pay for the
train tickets and accommodation, when asked by Seo-Yun.
Subsequently, Seo-Yun heard a rumour that the wedding venue is going to be shut down by the local
environmental health officer and decided to cancel the wedding venue booking. Seo-Yun contacted the
wedding venue and requested a refund of the deposit paid. The wedding venue stated that in accordance
with its standard terms and conditions, Seo-Yun will need to pay in full. Seo-Yun stated that she was
unaware of these terms and conditions at the time of booking.
Seo-Yun was upset by the treatment she received by the wedding venue and posted several negative
reviews on social media. The wedding venue contacted Seo-Yun stating that they have lost significant
business because of these reviews and are demanding compensation.
(a) Explain, with justification, the legal implications of there being no written agreement with the
(8)
wedding venue.
Explain, with justification, the legal implications of Seo-Yun being unaware of the wedding venue's
( b )
standard terms and conditions at the time of booking. Refer to one relevant case in support of your
(10)
explanation.
Discuss whether the family members have a legal obligation to pay for their train tickets and
(6)
(c)
accommodation.
Explain whether there is any legal liability in respect of the wedding venue's lost business caused
( 6 )
d)
by Seo-Yun's negative reviews on social media.
Answered by DoctorBookCapybara94
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