• Ensure the operational plan (appendix 4) includes the following...

• Ensure the operational plan (appendix 4) includes the following • detailed information: • Introduction • Stakeholder analysis • Organisational summary • Organisational structure • Legislative and regulatory contexts relevant to the restaurants • operational plan • PEST Analysis • Mission • Values • Vision • Goals • Objectives • SWOT analysis of goals • Strategies and actions • key performance indicators to measure organisational performance. • Monitoring processes • contingency plans for the operational plan, including its • implementation • Feedback mechanisms to work team • Complete the operation plan (appendix 4)   • APPENDIX 4 - Operational Plan Template • Title • Introduction • Stakeholder Analysis Who are the key stakeholders (internal and external to the organisation)? Identify their interest in, expectations of and potential to contribute to the organisation as a whole. (below mentioned text is in columns, write according to that) (write 5 times for each) Stakeholder Interests Expectations Potential • Organisational summary • Organisational structure • Legislative and regulatory contexts relevant to the restaurants operational plan • PEST Analysis Conduct a PEST analysis to determine the factors in the external environment which influence the operations of the organisation. Write in context of Political, Economic, Social , Technological • Mission • Values • Vision • Goals Goal 1 Aspect 1 Aspect 2 Aspect 3 Goal 2 Aspect 1 Aspect 2 Aspect 3 Goal 3 Aspect 1 Aspect 2 Aspect 3 Goal 4 Aspect 1 Aspect 2 Aspect 3 • Objectives What are the objectives for each of the key areas Goal 1 Objective Goal 2 Objective Goal 3 Objective Goal 4 Objective • SWOT Analysis Identify the strengths, weaknesses, opportunities and threats associated with the organisation's key areas of activity. Through analysis of the SWOT, the organisation can assess where it is currently at in relation to each area. Swot Analysis of Goal 1 Strengths Weaknesses Opportunities Threats Swot Analysis of Goal 2 Strengths Weaknesses Opportunities Threats Swot Analysis of Goal 3 Strengths Weaknesses Opportunities Threats Swot Analysis of Goal 4 Strengths Weaknesses Opportunities Threats • Strategies and actions Complete a planning grid for each goal, by recording strategies and actions that are SMART.( write four of each) Write in context of below sub-headings Planning grid for Goal 1 (write 5 times for each) Strategies (What), Actions & Budget (How and cost), Priority (L/M/H), Timeframe (When), Resources Human Material Financial, Responsibility (Who) Performance Indicators Measurement, Write in context of below sub-headings Planning grid for Goal 2 (write 5 times for each) Strategies (What), Actions & Budget (How and cost), Priority (L/M/H), Timeframe (When), Resources Human Material Financial, Responsibility (Who) Performance Indicators Measurement, Write in context of below sub-headings Planning grid for Goal 3 (write 5 times for each) Strategies (What), Actions & Budget (How and cost), Priority (L/M/H), Timeframe (When), Resources Human Material Financial, Responsibility (Who) Performance Indicators Measurement, Write in context of below sub-headings Planning grid for Goal 4 (write 5 times for each) Strategies (What), Actions & Budget (How and cost), Priority (L/M/H), Timeframe (When), Resources Human Material Financial, Responsibility (Who) Performance Indicators Measurement, • Contingency plan (below mentioned text is in columns, write according to that) Company name RTO A & RTO A Lounge and Restaurant Name of person developing the plan: Management team Who was consulted as part of this plan? Position Risk/s identified Strategies/activities to minimise the risk By When By Whom (write 4 times) Strategies to implement approved contingencies By When By Whom (write 4 times) Approved variations to the plan based on contingencies faced By When By Whom (write 4 times) • Key performance indicators - Balanced score card template Identify measures for monitoring or evaluating the efficiency or effectiveness of a system which may be used to demonstrate accountability and to identify areas for improvements (below mentioned text is in columns, write according to that)(write 12 times) KRA (key result area) Target KPI (key performance indicator) Result • Feedback mechanisms to work team - Identify ways to collect spontaneous reactions in the market place; and, a consultation mechanism allowing a more rapid and structured collection of stakeholders' reactions to new initiatives