Hello, I need your help once more. Please see attached documents....

Hello, I need your help once more. Please see attached documents.

CIC Case Study 3/18/2017 1
Chesapeake IT Consultants
Chesapeake IT Consultants (CIC) is a successful Information Technology consulting services firm
that utilizes proven IT and management methodologies to achieve measurable results for its
customers. Its customer base includes small to mid-tier businesses, non-profit organizations
and governmental agencies at the local, state and federal levels. CIC feels strongly that its
success is dependent on the combination of the talent of its IT consultants, the best practices
CIC employs, and a dedication to delivering truly beneficial IT solutions to their clients.
Corporate Profile
Corporate Name: Chesapeake IT Consultants, Inc.
Founded: May 2004
Headquarters: Baltimore, Maryland
Satellite Locations: Herndon, Virginia; Bethesda, Maryland
Number of Employees: 400
Total Annual Gross Revenue: $80,000,000
President and
Chief Executive Officer (CEO): Alvin Morrison
Business Areas
CIC provides consulting services in the following areas:
x
Business Process Consulting - Business process redesign, process improvement
x
IT Consulting - IT strategy, analysis, planning, system development, implementation,
and network support
x
IT Outsourcing Consulting – Requirements analysis; vendor evaluation, due diligence,
selection and performance management; Service Level Agreements
Business Strategy
CIC's business strategy is to provide extraordinary consulting services and recommendations to
its customers by employing highly skilled consultants and staying abreast of new business
concepts and technology and/or developing new business concepts and best practices of its
own.
Current Business Environment
CIC provides consultants on-site to work with its clients, delivering a wide variety of IT-related
services. CIC obtains most of its business through competitively bidding on Requests for
Proposals issued by business, government and non-profit organizations. A small but growing
portion of its business is through referrals and follow-on contracts from satisfied clients. CIC
anticipates it will win two large contracts in the near future and is preparing proposals for
several other large projects.

Running head: Stage 1: Background and Organizational Analysis 1
Background and Organizational Analysis

Running head: Stage 2: Strategic Use of Technology 1
Strategic Use of Technology

Running head: Stage 3: Strategic and Operational Outcomes 1
Strategic and Operational Outcomes