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written report on the results of the continuous improvement process at Australian Hardware, including: discussion of feedback from workshop and...

written report on the results of the continuous improvement

process at Australian Hardware, including:


a. discussion of feedback from workshop and coaching participants

(people who attended)


b. a list of typical/usual areas of need for coaching and mentoring

to support continuous improvement


c. your suggestions (from Assessment Task 2) for further service

and productivity/produce more improvements, including the

procedure for recordkeeping (keeping written records or

paperwork)


d. database report or spreadsheet


e. an explanation of how

change management techniques can

support continuous improvement and initiative/idea.

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