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URGENT - Multiple Choice Quiz Help What is the difference between a primary process and a support process according to the value chain?

URGENT - Multiple Choice Quiz Help

What is the difference between a primary process and a support process according to the value chain?

a.The primary process involves no value creation, the support processe creates all the value

b.The support processes support outsourcing and offshoring and have nothing to do with primary processes

c.The support processes do not create value while supporting primary processes

d.None of the above


Market segmentation supports competitive advantage:

a.By keeping away new entrants by raising costs

b.By creating specifically targeted customer value

c.By minimising fixed costs

d.By increasing profits


The term 'strategic alignment' means:

a.Alignment of business processes with support processes

b.Alignment of business processes with corporate objectives

c.Alignment of business performance with the stock market

d.Alignment of business processes with performance indicators


How does the environment/context a business operates in affect its value creation activities?

a.A business operates in a competitive environment, this creates the need for differentiation of product

b.A business operates in a competitive environment, this creates the need for good support processes

c.A business operates in a competitive environment, this creates the need for a value chain

d.All of the above


What is Process-Oriented Organisational Design?

a.A change in structure to improve process functionality

b.A change in process to improve efficiency

c.A change in outsourcing to offshoring

d.A change in organisational culture

Top Answer

1 The support processes do not create value while supporting primary processes. support processes are enabling processes... View the full answer

1 comment
  • I have 15 more questions for this same quiz, it would be much appreciated if you could also answer these: QUIZ URGENT Which of the following are most important for strategic alignment? a.Business Processes and Organisational Goals b.People and Business Pprocesses c.Resources and Competitive Advantage d.Both (a) and (b) Vertical integration is ..................... a.Setting up a business overseas b.The process of having suppliers provide goods and services that were previously provided internally c.The process of acquiring and consolidating elements of a value chain to achieve more control d.Taking over or merge with, another firm which is in the same industry An ERP system can create value for a corporation: a.Because it integrates Business Processes and Functions from a single information and IT architecture b.Because it claims that its implementation leads to "best practice" adoption. c.Because its adoption forces corporations to rethink their Business Processes and carry out BPR d.All of the above Which of the following is NOT a value chain support activity? a.Procurement b.Human Resources c.Firm Infrastructure d.Inbound Logistics To achieve proper strategic alignment with organisational goals it is important to: a.Clearly define the relationships between managers b.Clearly define the relationships between functions c.Align Business Processes with organisational goals d.None of the above
    • tarish98
    • Jun 01, 2018 at 10:24pm

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