Please see ** ATTACHED ** file(s) for complete details!!
SaveWithUs, Inc. has hired you as a consultant to improve their business
processes through information systems management. SaveWithUS (SWU) has
been a manufacturer and distributor of household decorations for eight
years. They have five stores in two states. Their target markets are
post-college singles, newlyweds, and new families.
One goal of SWU is to increase their repeat business. Store managers
think that they currently get 30% of repeat business, but are not
positive. SaveWithUs, Inc. also needs to reduce both the expenses of the
items they manufacture: simple wood chairs, tables, and cabinets; and of
the items that they purchase for resale: pottery, plates, flatware,
glassware, and decorative items like pillows and wall hangings. They
feel they can control inventories and make better contracts with vendors
if store managers have a better awareness of their sales.
The CEO, Ms. Tania White, feels that there are gains to be made by
improving how work is done and reducing the paperwork load on the store
managers and manufacturing/distribution centers. "Everyone has excellent
guesses as to what is happening and why, but no one can agree on the
facts of what is going on. "I want everyone on the same page, and able
to concentrate on doing what they do best, not pushing paper and arguing
about figures in every meeting," says Ms. White. "I need you to propose
solutions for improving business processes and creating a stronger
reporting system for the company."
You survey the challenges ahead to fulfill the company mandate. You plan
for the process to start with benchmarking other firms to gain ideas for
solutions to improving business processes, records, and reporting. When
you have compared these ideas to SWU's needs, you will next propose
solutions to the SaveWithUs executive committee. After that, you will
educate management on how to avoid pitfalls in usage of uniform business
processes. Finally, you will choose a vendor and create an application
implementation proposal for the executive committee which will include a
budget, timeline, and plan for garnering support from all stakeholders
2 -3 Pages
A plan to garner support from key stakeholders at SaveWithUs and users
for a project to implement the application. The plan should list who
would be contacted, what information would be presented, and the type of
support that would be sought.
A slide presentation about the chosen vendor, why the vendor was
chosen, and a proposal to create a project to implement the application.
Include a general time table, resource and cost estimates.
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