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3. Identify and explain the steps of the collaboration process among the functional areas that must be employed to achieve organizational goals, and

3. Identify and explain the steps of the collaboration process among the functional areas that must be employed to achieve organizational goals, and prepare an action plan to implement the collaboration process. (Alberto)

4. Identify and provide an example of the use of lateral collaboration and vertical collaboration within the organization, and prepare an action plan to use lateral and vertical collaboration. (Alberto)

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