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Chapter 01 - What is Organizational Behavior? Chapter 01 What is Organizational Behavior?

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Chapter 01 - What is Organizational Behavior? Chapter 01 What is Organizational Behavior? True / False Questions 1. Human resource management focuses on the product choices and industry characteristics that affect an organization's profitability. True False 2. The theories and concepts found in OB are actually drawn from two disciplines: human resources management and strategic management. True False 3. Job satisfaction reflects employees' psychological responses to job demands that tax or exceed their capacities. True False 4. The Container Store—a Texas-based retailer, uses a "celebration mailbox" voicemail system that compliments employees for especially good performance. This is an example of motivation. True False 5. The integrative model of OB presents five individual mechanisms that directly affect the individual outcomes: motivation; learning and decision making; job performance; stress; and trust, justice, and ethics. True False 6. Trust, justice, and ethics captures what employees feel when thinking about their jobs and doing their day-to-day work. True False 1-1
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Chapter 01 - What is Organizational Behavior? 7. Group mechanisms shape satisfaction, stress, motivation, trust, and learning. True False 8. Personality and cultural values are the two factors that reflect the characteristics of individual employees. True False 9. The integrative model of OB acknowledges that employees work in one or more work teams led by some formal leader. True False 10. Effective management of OB can help make a product get better, incrementally, over the long term. True False 11. The resource-based view suggests that a resource is more valuable when it can be imitated. True False 12. People create history - a collective pool of experience, wisdom, and knowledge that benefits the organization. True False 13. Resources like culture, teamwork, trust, and reputation are termed "socially complex" because it is not always clear which organizations do (and do not) possess them, though it is clear how they came to develop. True False 1-2
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