In a high performance work system, organizational structure promotes:
job efficiency and high quality.
high performance of organizational goals.
ability to perform current and future jobs.
cooperation, learning, and improvement.
Which of the following is the BEST way for HR to improve effectiveness within an organization?
By using fewer and less costly resources
By setting up a performance management system
By selecting the type of employees that thrive in the organization
By creating extensive training and development activities
Which of the following refers to the calculations involved in reviewing HRM decisions and practices?
Decision support systems
Which of the following BEST describes a formal review of the outcomes of HRM functions?
HRM program success can be measured by:
looking at employee turnover and employee involvement.
asking the department managers and supervisors.
whether it achieved its objectives and delivered economic value.
customer satisfaction only.
Which of the following is a benefit of using HRM technology?
It helps create conditions that contribute to teamwork and job satisfaction
It helps monitor economic conditions, customer satisfaction, and performance
It reduces the number of routine tasks so HR can focus more on organizational goals
It creates a need for extensive training and development for management
An organization that values and supports life-long learning by continually acquiring and sharing knowledge is which of the following?
In addition to higher productivity and efficiency, high-performance work systems may also include what other outcomes?
High product quality, greater customer satisfaction, and low employee turnover
Low product quality, greater customer satisfaction, and low employee turnover
High product quality, less customer satisfaction, and low employee turnover
High product quality, greater customer satisfaction, and greater employee turnover
__________ is a computer software system designed to help managers solve problems.
Decision support system
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