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Question

Part II - Communication Context Matrix 


Recommend and provide justification

for the appropriate communication channel you would use in the following contexts. In your 3- to 5-sentence justification, explain whether the channels may vary according to company size or culture.



1.Situation


2.Recommended Channel

(specify the type of intrapersonal, interpersonal, public, mass, or computer-mediated context channel)



3.Justification


  1. Publicizing a change in employee benefits
  2. Computer-mediated -
  3. To make sure all employees are informed of the changes computer-mediated. This the best way to go to reach all employees. Channels may vary according to company size because if you have a smaller company you can make it more personal. 


  1. Handling a conflict situation between virtual teams
  2. Interpersonal Communication


  1. Handing a conflict situation between a manager and an employee
  2. Interpersonal Communication


  1. Detailing a new procedure to a small number of employees
  2. Computer-mediated


  1. Training a team on a new software program
  2. Interpersonal Communication


  1. Explaining a new process to the company
  2. Interpersonal Communication


  1. Announcing promotions
  2. Computer-mediated


  1. Announcing the termination of a dangerous employee
  2. Interpersonal Communication


  1. Announcing a major reorganization
  2. Computer-mediated
  3. Announcing a major reorganization should be done through email. Communicating the reorganization thru email keeps everyone informed of the upcoming changes and who the new superiors will be. 


  1. Announcing a major layoff cycle
  2. Mass Communication 



Need to know if I am doing the work correctly

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