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QUESTION 11.2 what are the benefits of researching the audience ? (6marks)

1.1 briefly discuss the audience research that one should do in a professional communication situation (10 marks)

1.3 in a comparative table explain the differences between verbal and non verbal communication (8 marks)

QUESTION 2

2.1 name eight factors you have to consider in the planning and preparation of spoken communication (8marks)

2.2 explain what a leading question is and give your own example of such a question (4marks)

2.3 what is the purpose of a hypothetical question ? give your own example of such a question (3marks)

Step-by-step answer

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