Which of the following is an example of critical reading? Select...

Which of the following is an example of critical reading? Select all that apply:

Question 1 options:

a.Accepting textual claims at face value

b.Considering an argument from a different point of view

c. Reviewing an argument to identify potential biases

d. Skimming a text to locate spelling errors or typos

e. Looking for ideas or concepts that confirm your beliefs

Question 2 

 

Which of the following aspects of the communication process involves the encoding of information in the form of words, images, sounds, or body language? Select one.

Question 2 options:

a.    Context

b.    Message

c.    Channel

d.    Environment

Question 3 

Technical communicators view technology to be the most important aspect of their professional identity.

Question 3 options:

True

False

Question 4 

 

Your director asked you to create brief to update a client on the status of a current project—a new social media networking platform that your team is developing. In this brief, you communicated the enhancements that were made since the client viewed an earlier version of the product. When the brief was complete, you sent it to all primary stakeholders via email. Later, you received a message from a stakeholder that the brief included poor quality images. You informed the stakeholder that you will revise and resend the document. Your director is copied on the email and visits to your office to tell you that you should have sent the director the brief before sharing it with the stakeholders.

In this scenario, which of the following communication processes is an example of context? Select one.

Question 4 options:

a.    The director's expectation to review the brief before it was sent to the stakeholders

b.    The use of the email platform to send the document to stakeholders

c.    The office where you and the director have a conversation about the brief

d.    The message from the stakeholder regarding poor quality images

Question 5 

Which form of bias includes believing information that reinforces one's existing beliefs while ignoring information that contradicts one's beliefs? Select one.

Question 5 options:

a.    Confirmation bias

b.    Cognitive bias

c.    Selection bias

d.    Familiarity bias

Question 6 

 

Which of the following is an example of interference? Select all that apply.

Question 6 options:

a.    Dim lighting in a conference room during a meeting

b.    A person who was not directly addressed in an email, but was copied on the email, replying to the message first

c.    An employee who sees two colleagues talking and joins in on the conversation

d.    Intermittent loss of audio during a conference call

e.    A person sitting in front of you, blocking your view of a presenter during a speech

Question 7 

Environment and context are interchangeable terms.

Question 7 options:

True

False

Question 8 

 

When did technical communication first begin to emerge as a discipline in higher education as a field of study? Select one.

Question 8 options:

a.    Mid-twentieth century, where people needed documentation to use technologies for war

b.    Early twentieth century, when it was commonly recognized that engineering graduates demonstrated poor literacy skills

c.    Mid- twentieth century, when mass production became possible through factories

d.    Mid- twentieth century, with the support of the Morrill Act established land-grant institutions

Question 9 

 

Which of the following is a practice that defines technical communication? Select one.

Question 9 options:

a.    Audience analysis

b.    Printing

c.    Speaking with clients

d.    Proofreading

Question 10 

 

Researchers generally believe the following to be true. Select all that apply.

Question 10 options:

a.    Writing is a solitary activity.

b.    Reading can help to improve one's writing.

c.    Everyone has the potential to become a better writer.

d.    Writers must know what they will say before they begin writing.

e.    A well written paper does not require revision.