Voice Mehanism in Communication The attached document will contain...

Voice Mehanism in Communication

The attached document will contain all relevant information

Supplemental Material
Read the Ivey Business Journal article provided by author Michael Roberto summarizing the
main themes from his book Why Great Leaders Don't Take Yes For An Answer . Within the
reading, he provides a case study that focuses on President John F Kennedy's response to the Bay
of Pigs failure. You will refer to this case study to complete the activity for this unit.
Chapter 7 presents several mechanisms used to capture and collect employee voice
and dissent. These vary in how they operate and what they are able to accomplish.
Voice mechanisms include:
employee management meetings open-door policies
question and answer programs devil’s advocates
grievance procedures ombudspersons
appeal boards ethics hotlines
suggestion boxes
Listen closely to the JFK Bay of Pigs failure case study found in the podcast
provided by Michael Roberto. As you listen reflect on and think about the efforts
President Kennedy made to correct for the failure. Roberto acknowledges 7
separate strategies or techniques JFK used.
These included:
abandoning deference to rank devil’s advocates
skeptical generalists absenting himself
inviting input from outsiders developing several solutions
subgroups that critiqued one another
Choose two from this list above and answer the following questions about each
one:
 What voice mechanism does the strategy resemble or parallel?
ACTIVITY 23
Voice Mechanisms