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Use cases are valuable tools for designing systems to improve efficiency or solve problems. Think about your own experiences with using systems at...

Use cases are valuable tools for designing systems to improve efficiency or solve problems. Think about your own experiences with using systems at work or as a business customer. Identify an example where there were gaps in a system and explain how the company or customers could have benefitted from better system integration. In your discussion, comment on how a use case could have been used to identify gaps and provide a better experience for you as an employee or business customer.

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