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         ITSC-1425 Personal Computer Hardwar A+ 1425


Short Essay

Prompt

Find the manufacturer and model number for your personal laptop or desktop, or one owned by someone you know. Now, assume you have been called upon to fix it. Before you begin, you must have a service manual - and of course this did not come with the computer. Search the Internet for the service manual or appropriate service guide. (Not a user guide to how to operate the computer.) Just find where it is, don't actually get it.

Then, answer the following questions:

   * Where did you find it? Note the URL.

   * How much does it cost?

   * How long did it take you to find it?

   * Was it easy or hard to find?

   * Does the place you found it have other useful information you might use when fixing or other computers? What kind of information?

   * Does the place you found it offer live help and/or parts?

   * Is this a site you would come back to in the future? Rate it on a scale of 1 (not useful) to 5 (great site!), and explain your rating.

If you were NOT able to find the service manual, describe the process you tried in detail - what were all the sites you visited, why were you unsuccessful, what would you now do to service the computer?

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