Here is more background information about the business:
While at the store, you observe a transaction in which a customer buys a skateboard. Carlita takes the skateboard and, on an index card, writes down the skateboard model, supplier, and price. Then, she calculates the tax on the cash register and provides the customer with a receipt upon payment.
Carlita then asks the customer if they'd like to be added to a mailing list for local skateboarding events and issues. If they agree, the customer information is hand-written on an index card. Fernando then tells you that part of why he thinks his business is so successful is the active participation of the skateboarding community at events he sets up and puts on his mailing list.
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