a) Choose a random integer between 1 and 4 to determine the minute at which the first customer arrives

b) At the first customer’s arrival time:

Determine customer’s service time (random integer from 1 to 4).

Begin servicing the customer.

Schedule the arrival time of the next customer (random integer 1 to 4 added to the current

time).

c) For each minute of the day:

If the next customer arrives:

Say so.

Enqueue the customer.

Schedule the arrival time of the next customer.

If service was completed for the last customer:

Say so.

Dequeue next customer to be serviced.

Determine customer’s service completion time (random integer from 1 to4 added to

the current time).

Now run your simulation for 720 minutes and answer each of the following:

a) What is the maximum number of customer in the queue at any time?

b) What is the longest wait any one customer experiences?

c) What happens if the arrival is changed from 1 to 4 minutes to 1 to 3 minutes?

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