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1. Which of the following is NOT part of the ethical debate concerning physician advertising?

1. Which of the following is NOT part of the ethical debate concerning physician advertising?

a.

Some people argue that advertisements provide useful information about what services and specialists are available

b.

Critics worry that physician advertisements will make them seem unprofessional or greedy

c.

Advocates of physician advertising say "medical hype" is good because people who are fearful and confused are more likely than others to seek medical care

d.

Critics argue that advertisements will create unrealistic expectations among consumers


2. According to your textbook, which of the following is NOT part of a good organizational crisis management plan?

a.

Let people know whom to contact at the first sign of crisis

b.

Designate about half a dozen people to speak on behalf of the organization

c.

Educate people about how to handle a crisis

d.

Develop good relationships with media professionals



3."Inverting the pyramid" refers to

a.

People's frustrated reaction when they feel that they are not getting good service

b.

Micro-managing top executives to make sure they are working efficiently

c.

The type of groupthink that ususally occurs when people are more concerned with pleasing organizational leaders than serving clients

d.

A type of servant leadership in which clients and front-line personnel are at the top of the organizational hierarchy


4.Which theory addresses the idea that just because we aren't dissatisfied with our job, it doesn't mean that we are highly satisfied or motivated by it, either?

a.

The Social Identity Hypothesis

b.

The Theory of Motivational Causation

c.

Organizational Process Theory

d.

Motivation-Hygiene Theory


5.Which theory proposes that we form enduring judgments about an organization based on an ongoing collection of experiences and perceptions?

a.

The Golden Rule

b.

The Commitment-Trust Theory of Relationships

c.

The Paradox of Choice

d.

The Attraction - Repulsion Theory of Consumer Behavior


6. The "Starving Artist" syndrome describes people who don't make a lot of money but feel fulfilled by their jobs because of the work they do. The idea that it is energizing to make a difference and be respected is part of which theory?

a.

The Social Comparison Theory

b.

The Motivation - Hygiene Theory

c.

The Hoy-Tarter Model of Shared Decision Making

d.

The Personal Investment Theory



7. The long term character, conscience, and credibility of an organization defines its:

a.

Backbone

b.

Mission

c.

Image

d.

Reputation


8. Based on your textbook, which of the following would best describe an A-Team Player

a.

A person with a positive attitude

b.

The top ranking executive

c.

The person most likely to know about developments before everyone else

d.

A founding member of the organization



9. Simon Sinek's model for analyzing a company's success is called

a.

The Leadership Triangle

b.

The Team Work Axis

c.

The Quadrants of Motivation

d.

The Golden Circle



10. The Health Care Social Media Evolution allows people to do all of the following EXCEPT

a.

Take correspondence courses to become doctors

b.

Post about health care expereinces online

c.

Schedule doctors appointments

d.

Seek medical information

Top Answer

1 d. Critics argue that advertisements will create unrealistic expectations among consumers 2 d. Develop good relationships... View the full answer

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