Communicating in the workplace provides us with opportunities to both

listen and express ourselves effectively or ineffectively. As the video, “A Failure to Communicate,” located in the course shell and at, demonstrates, it only takes a few seconds to initiate a communication breakdown.

-What are three major breakdowns in communication demonstrated in the video? Could they have been avoided? Explain.Non-verbal communication also plays a highly significant role in communication.

-Based on your reading in chapter 2, and viewing of the twoYouTubesbelow, what roles do culture and gender play in nonverbal communication?
-How can you adapt your own communication styles to ensure that you communicate a clear message to multicultural audiences? Explain.“Your Body Language Shapes Who You Are” Ted Talks  
“Non-verbal Communication: Gender and Culture”

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