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28.Which item is a key consideration regarding the role of a business banker in the customer-bank

negotiation?

Select one:

a. a business banker must keep in mind the goals and needs of both the bank and the customer

b. a business banker is responsible for negotiating terms that enhance the customer's profitability

c. a business banker should focus exclusively on what the bank wants in order to represent the interests of its depositors and investors

d. a business banker is responsible for negotiating terms that yield to the customer's risk appetite

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