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15. Part of the dynamics found on any team is conflict among the team members. What is one of the first things the parties in a conflict should do?


15. Part of the dynamics found on any team is conflict among the team members. What is one of the first things the parties in a conflict should do?

   a. Implement a cooling off period to restore the relationship

   b. Acknowledge the conflict and its effect on performance

   c. Define and agree on exactly what the issue is

   d. Involve the team leader as an arbitrator of the conflict

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Acknowledge the conflict... View the full answer

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