In an effort to reduce the turnover of Nurses, your hospital started a program to conduct exit interviews with all Nurses who voluntarily left the hospital. The primary purpose of the exit interviews was to determine specific reasons for leaving. During the exit interviews, Nurses were asked to do two things. First, they were asked to give their reasons (decision factors) for leaving. Most of the nurses gave multiple reasons for leaving. Next, each Nurse was asked to apportion 100 points among the decision factors that were instrumental in his/her resignation decision. This provided an index of how much each factor influenced the person's decision. Typical results for a single exit interview might look something like this:

1. Which decision factor seems to be the most important in terms of Nurse turnover?

Supervisor or manager

Use of skills and abilities

Health considerations

Pressure/stress of the job

Return to school

2. Which decision factor seems to be the least important in terms of Nurse turnover?

Health considerations

Need to change direction of career

Supervisor or manager

Salary

Desire to be a full-time parent

3. Which factor was cited most frequently by departing nurses?

Health considerations

Use of job skills and abilities

Pressure/stress of the job

Salary

Supervisor or manager