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multiple choice question Kathy is an office manager at a growing law firm that specializes in pursuing awards for accident victims.

multiple choice question


Kathy is an office manager at a growing law firm that specializes in pursuing awards for accident victims. She is assigned as the head of a problem-solving group to decide on where to locate a new, expanded office downtown. A major decision facing the group is to rent space in a sleek, new office building or renovate space in a former factory building. The space in the old factory building would have brick walls, and resemble a large loft. During the second meeting on this topic, the discussion has become quite heated, with comments such as these: "Are we going to look like a law firm, or a wild, creative advertising gang?" "The new office building might give the impression that we are a rich law firm exploiting our poor clients. The converted office building would look like we are human and caring." The mood of the problem-solving group is turning toward negativism and disagreement. To help deal with some of the emotion that has surfaced during the second meeting, what should group leader Kathy do

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As a leader, Kathy should ask that each person with a strong... View the full answer

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