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Question

1. Avid Technology, Inc. was recently included on Fortune's list of

100 best companies. Which HR function will most significantly be affected by this achievement? 


D) research


B) safety and health


A) performance appraisal


C) recruitment


2. As an HR manager in charge of staffing for a restaurant chain, John is most likely NOT responsible for ________. *


C) recruitment


D) selection


A) training


B) job analysis


3. What is the systematic process of determining the skills, duties, and knowledge required for performing jobs in an organization? *


A) strategic planning


B) job enlargement


C) recruitment


D) job analysis


4. The systematic process of matching the internal and external supply of people with job openings anticipated in the organization over a specified period of time is referred to as ________.


A) HR planning


B) recruitment


C) job analysis


D) performance appraisal


5. The process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications, to apply for jobs with an organization is referred to as ________.


A) HR planning


B) selection


C) appraisal


D) recruitment


6. Lyle, an HR specialist at a publishing company, is in the process of choosing from a group of applicants the individual best suited for an assistant editor position. Lyle is most likely involved in the function of ________.


A) recruitment


B) HR planning


C) job analysis


D) selection


7. Which HRM function consists of training and development, individual career planning and development activities, organization development, and performance management and appraisal?


A) management by objectives


B) employee and labor relations


C) organizational development


D) human resource development


8. Connor works as an accountant at Price Waterhouse and is scheduled to meet with his manager for a formal review and evaluation of his strengths and weaknesses. In which of the following activities is Connor most likely participating?


A) performance appraisal


B) career development


C) succession planning


D) job analysis


9. Which of the following provides learners with the knowledge and skills needed for their present jobs?


A) training


B) development


C) career planning


D) succession planning


10. Which of the following involves learning that goes beyond today's job and has a more long-term focus?


A) training


B) career planning


C) development


D) organizational development


11. A formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed is referred to as ________.


A) career development


B) succession planning


C) career planning


D) performance management


12. Which term refers to the planned and systematic attempt to change an organization and improve its performance?


A) organization development


B) corporate development


C) performance management


D) organization training


13. Which of the following terms refers to a goal-oriented process that is directed toward ensuring that organizational processes are in place to maximize the productivity of employees, teams, and the organization?


A) team strategic management


B) performance management


C) organization development


D) career development


14. Raj, a software engineer, recently met with his manager for a review and evaluation of Raj's performance over the last six months. In which of the following did Raj most likely participate?


A) performance management


B) performance appraisal


C) organizational appraisal


D) succession planning


15. What HR tool gives employees the opportunity to capitalize on their strengths and overcome identified deficiencies?


A) manager self-service


B) employee orientation


C) performance appraisal


D) selection tests


16. All of the following are categories of employee compensation EXCEPT ________.


A) direct financial


B) nonfinancial


C) indirect financial


D) stock capital


17. Compensation, as described in your text, refers to the ________.


A) total of all rewards provided to employees in return for their services


B) wages individuals receive each pay period


C) wage schedules and wage rates listed in the union contract


D) internal alignment of intrinsic awards


18. Ellen enjoys working at Starbucks because of her interactions with customers and co-workers. The satisfaction that Ellen feels would best be categorized as ________.


A) emotional health


B) nonfinancial compensation


C) performance satisfaction


D) indirect financial compensation


19. Ben works at a small advertising agency as a graphic artist. Ben enjoys his job because the company allows employees to have flexible schedules and to telecommute when necessary. Which of the following best describes this type of employee compensation?


A) indirect financial compensation


B) direct financial compensation


C) nonfinancial compensation


D) required compensation


20. As a public school teacher, Molly has accrued 14 days of sick leave, which is a type of ________ compensation.


A) direct financial


B) indirect financial


C) nonfinancial


D) mandatory


21. What human resource management task involves protecting employees from injuries caused by work-related accidents?


A) accident prevention


B) injury analysis


C) job analysis


D) safety


22. Which term refers to employees who have joined together for the purpose of dealing with an employer?


A) political party


B) organization


C) union


D) PEO


23. Jennifer works in an advisory or staff capacity, working with other managers to help them deal with human resource matters. Jennifer is most likely employed as a(n) ________.


A) account executive


B) line manager


C) HR manager


D) project manager


24, The process of hiring an external provider to do the work that was previously done internally is referred to as ________.


A) broadbanding


B) job enlarging


C) outsourcing


D) onboarding


25. Which term refers to individuals that are directly involved in accomplishing the primary purpose of the organization?


A) HR managers


B) line managers


C) staff managers


D) sales managers


26. Which term refers to the owners of a corporation?


A) managers


B) executives


C) presidents


D) shareholders


27. What are the people who actually use a firm's goods and services called?


A) managers


B) shareholders


C) customers


D) employers


28. In most cases, when the economy is booming, recruiting qualified workers is ________.


A) easier


B) dynamic


C) more difficult


D) more systematic


29. Which of the following can help employees influence various terms of employment such as wages and work hours?


A) voluntary employee benefit association


B) union


C) management cooperative


D) all of the above

Step-by-step answer

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