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Read the case study and then there's Task 3.2 that and then at the...

Read the case study and then there's Task 3.2 that and then at the end there's Questions you have to answers according to the case study and task 3.2


Case study

"Educational Compliance Services" in a rapidly growing education and compliance group that provides educational material and compliance services to Registered Training Organisations (RTOs) all over Australia.

As the company is growing at a rapid pace. The company is at a stage where recruitment of new employees and promotion of existing employees to supervisor level is required. To ensure that the company will continue to grow there is also a need to minimise possible future employee performance issues.

The decision has been taken to plan, develop, implement, monitor and evaluate a mentoring program that addresses the organisational needs below:

  • To enhance the leadership skills of current employees (as the company wants to promote them as future leaders).
  • To encourage employee retention and improve employee productivity
  • To break down the "silo" mentality that hinders cooperation between departments
  • To elevate knowledge transfer from simply "getting" information and instead transform the process so that the organisation retains the practical experience and wisdom gained from long-term employees.
  • To enhance the professional development of employees.
  • To support the creation of a multicultural workforce by creating relationships between diverse employees.
  • To create mentoring culture that continuously promotes individual employee growth and development

The mentoring program will be implemented in different stages over a period of six months.

The following are the objectives of the mentoring program which needs to be set up:

  • Teach employees leadership skills.
  • Increase knowledge and self-confidence.
  • Increase job satisfaction.
  • Promote cooperation. 
  • Promote the transfer of knowledge from higher to lower hierarchy.
  • Professionally develop employees. 
  • To achieve the objectives in a 6-month timeframe.

 

The management of "Educational Compliance Services" has given the responsibility of preparing the mentoring program to the Human Resource Manager. They have allocated the following responsibilities to the Human Resource Manager:

  • Plan the mentoring program.
  • Consult stakeholders to develop the mentoring program. 
  • Develop tools and materials to support the mentoring program.
  • Establish mentor and mentee selection criteria, procedures and tools.
  • Establish communication requirements.
  • Establish rules, procedures and requirements related to accountabilities and responsibilities.
  • Recruit and match mentors with mentees.
  • Induct mentors and mentees.
  • Develop personal development plans for mentors and mentees.
  • Monitor mentor-mentee relationship.
  • Evaluate mentoring program against agreed outcomes.
  • Report on outcomes.
  • Identify improvement opportunities. 


Task 3.2.

In this task, you are required to establish:

  • The mentor and mentee selection criteria
  • The policies and procedures for;
  • Mentor-mentee recruitment
  • Mentor-mentee selection
  • The strategies to be implemented to recruit and accurately match mentors with mentees.
  • Include criteria that could be used to screen and match mentors and mentees, such as;
  • Need for mentoring
  • Competencies required
  • Functions in the organisation
  • Career levels
  • The tools to be used in the recruitment, selection and implementation of the mentoring program.


The selection criteria, procedures and tools are to be established based on the following:

  • The mentees' learning requirements
  • The mentors' skills requirements.
  • The method or mode of interaction to deliver the mentoring program.
  • Duration of the program
  • Types of mentoring to be used
  • Tools and instruments to be used
  • The roles and responsibilities of mentors and mentees.


Answer the following question after reviewing the above case study and task 3.2


1. Mentor selection criteria 

2. Mentee selection criteria

3. Mentor-mentee recruitment policies and procedures

4. Mentor-mentee selection policies and procedures

5. Strategies to recruit and accurately match mentors with mentees

6. Tools to be used in the recruitment, selection and implementation of the mentoring program

Answer & Explanation
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Step-by-step explanation

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amet, consectetur adipiscing elit. Nam lacinia pulvinar tortor nec facilisis. Pellentesque dapibus efficitur laoreet. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Donec aliquet. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam lacinia pulvinar tortor nec facilisis. Pellentesque dapibus efficitur laoreet. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Donec aliquet. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam lacinia pulvinar tortor nec facilisis. Pellentesque dapibus efficitur laoreet. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Donec aliquet. Lorem ipsum dolor sit amet, consectetur adipiscing elit.


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