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1.     Which of the following is NOT a method of needs assessment? o  Benchmarkingo  Questionnaires

o  Online technology

o  Focus groups



2.     Once the preliminary list of tasks is developed and confirmed, what is the next step in the task analysis process?

o  Develop a list of KSAOs needed for each task

o  Determine the importance, frequency, and difficulty of each task

o  Create another list that ranks the tasks from most crucial to least

o  Develop a portion of the training that focuses on each task



3.     Only ________ percent of organizations with more than 1,000 employees use needs assessment before using a training program.

o  11

o  17

o  27

o  6



4.   Human behavior is rooted in habit and ________.

o  Tradition

o  Expected outcomes

o  Perceptions

o  Prior experience



5.     All of the following reasons explain why needs analysis is not conducted EXCEPT ________.

o  Difficult to summarize findings into objective data

o  Isn't always necessary to conduct effective training

o  Consume time and resources

o  Training fads and demands from senior management sometime dominate



6.     When it comes to training programs, when employees do not _______, there is no ________, which means there is no impact for the training program on organizational effectiveness.

o  Attend; training

o  Participate; learning

o  Benefit; change

o  Learn; transfer



7.     The more ________ the scope of needs assessment is, the more valid it is going to be.

o  In depth

o  Broad

o  Focused

o  Narrow



8.     Transfer of learned material back to the job happens best when the training conditions are ________ to those at the worksite. 

o  Harder

o  Similar

o  Easier

o  Identical



9.     Behavior that is reinforced tends to be ________.

o  Remembered

o  Repeated

o  Accelerated

o  Inadequate



10.  What is the core desire of any training program?

o  Improve current results

o  Alter work behavior

o  Develop better performing employees

o  Accomplish organizational goals



11. Which of the following is NOT a principle for the design of training for adult learners?

o  Training needs to be behaviorally based, focused on ways of Gestalt learning

o  Need to be self-directed in their learning

o  Need to know the "why"

o  Enter the training with a problem-centered approach to learning and seek immediate application



12.  The more ________ the material, the more readily it is retained.

o  Applicable

o  Meaningful

o  Understandable

o  Developed



13.  Since the training should stretch the attendees, but still be reasonable, the learning objective should be ________.

o  Attainable and realistic

o  Realistic and timely

o  Specific and attainable

o  Timely and measurable



14.  Which of the following is a characteristic of an accommodator?

o  Prefers dealing with technical tasks rather than interpersonal issues

o  Tends to be less concerned with people than with ideas and abstract concepts

o  Is good at implementing decisions, carrying out plans, and getting involved in new experiences

o  Tends to be interested in people, culture, and arts



15.  Since learning objectives should contain a standard of performance against which to measure performance, learning objectives should be ________.

o  Measurable and attainable

o  Specific and measurable

o  Realistic and attainable

o  Specific and realistic

Answer & Explanation
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