Based on what you read in the Management in Action case, assume...

Based on what you read in the Management in Action case, assume Juul's leadership needs a high tolerance for ambiguity and a high level of people and social concerns. With this in mind, what decision-making style should its CEO utilize?

Multiple Choice

• behavioral
• directive
• analytical
• conceptual

After three summers working for a local landscaping business, Scott suggested that his boss add snow removal as an extra service. With this holistic hunch, Scott was acting on ________ that snow removal might be a good addition to the service offerings.

Multiple Choice

• hindsight bias
• minority dissent
• a knee-jerk reaction
• intuition

A small, blockchain-based banking firm has a clan culture. Its employees have generous perks and are empowered to participate and collaborate on key projects. The end results are profitability and an enviably low 2-percent turnover rate. A clan culture has a(n)

Multiple Choice

• internal focus and values flexibility.
• strong external focus and values stability and control.
• external focus and values flexibility.
• continual focus on efficiency, cost cutting, and outsourcing.