Develop a client satisfaction survey to gather qualitative, level 1...

Develop a client satisfaction survey to gather qualitative, level 1 feedback (the ‘Reaction’ level on the Kirkpatrick Model) from a range of stakeholders to supplement performance scorecard information provided in Appendix 1. This should enable you to collect feedback from: managers (senior & line); external providers of HR services (recruitment service providers); and clients (employees), regarding HR performance against set performance expectations

Assessment Task 3 BSBHRM501B Manage human resources
services
Evaluate HR service delivery
The assessment task is due on the date specifed by your assessor. Any
variations to this arrangement must be approved in writing by your
assessor.
Submit this document with any required evidence attached. See
specifcations below For details.
Performance objective
In this assessment task, you will demonstrate skills and knowledge
required to collect Feedback on and evaluate human resources service
delivery.
Assessment description
In response to a simulated business scenario and Following on From work
undertaken in Assessment Tasks 1 and 2, you will seek Feedback on human
resources (HR) service delivery and develop an evaluation report on
perFormance.
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