This course has introduced you to information systems (IS). In this task, you will identify the needs for a specific information system, select tools to identify and refine those needs, and go through the development stages and different management systems. You will also identify key contributors and their roles, the importance of security, and specific threats to a system.
Soliel Panel Distribution, a solar panel company, has been in business for 25 years. For the first two decades, they focused primarily on distributing small panels used in personal electronic devices, such as calculators and watches. As solar-powered technology has developed more, the company is seeing unprecedented growth. They have gone from 15 employees to well over 150 in three years. They are expanding in multiple ways and are seeing growth in residential rooftop solar panel sales, large-scale commercial applications, and product distribution.
While this rapid growth has increased both sales and profits, it has also presented various challenges for a company so accustomed to small-scale operations. One of the most pressing challenges is the orientation of new employees. In the first 12 years, the organization hired one or two employees every few years. An administrator easily handled this process, and each department handled tasks pertaining to the new hire's various roles. More recently, the company has experienced monthly increases in personnel of as many as 20 employees, making their current orientation process obsolete. The administrator who previously handled new employee orientation had been trying to improve the process, but it has become clear that the company no longer has the time or processes in place to overcome this challenge.
In addition, analysis of the solar industry competition implies that a quick growth of the employee workforce could position Soliel Panel Distribution to improve its market share.
Over the years, Soliel Panel Distribution has grown and developed a seasoned software team as part of the IT department. The department is confident a new software application called SolDistHR can meet their needs while addressing concerns. While anticipating rapid growth and additional software vulnerabilities, the company is also concerned with security and customer support.
Explain how leveraging an IS solution can help Soliel Panel Distribution achieve operational efficiency.