Question 1 (2 points)    When did technical communication first...

Question 1 (2 points)

 

 When did technical communication first begin to emerge as a discipline in higher education as a field of study? Select one.

 

Question 1 options:

	Early twentieth century, when it was commonly recognized that engineering graduates demonstrated poor literacy skills
	Mid- twentieth century, when mass production became possible through factories
	Mid- twentieth century, with the support of the Morrill Act established land-grant institutions
	Mid-twentieth century, where people needed documentation to use technologies for war

 

Question 2 (2 points)

 

What are some strategies you can apply to become a successful writer? Select all that apply.

 

Question 2 options:

	Review publications in your industry or field of interest
	Review sample templates or documents similar to what you wish to write
	Avoid reading popular or general media, such as newspapers or magazines
	Avoid reading publications that are outside of your industry or field of interest
	Apply one primary writing approach to be successful as a writer and ensure consistency

 

Question 3 (2 points)

 

 

 

Which of the following is an example of critical reading? Select all that apply:

 

Question 3 options:

	Accepting textual claims at face value
	Considering an argument from a different point of view
	Reviewing an argument to identify potential biases
	Skimming a text to locate spelling errors or typos
	Looking for ideas or concepts that confirm your beliefs

 

Question 4 (2 points)

 

 

 

 

Which form of bias includes believing information that reinforces one's existing beliefs while ignoring information that contradicts one's beliefs? Select one.

 

Question 4 options:

	Cognitive bias
	Confirmation bias
	Selection bias
	Familiarity bias

 

Question 5 (2 points)

 

 

 

 

 

Environment and context are interchangeable terms.

 

Question 5 options:

	True
	False

 

Question 6 (2 points)

 

 

 

 

 

Researchers generally believe the following to be true. Select all that apply.

 

Question 6 options:

	Writing is a solitary activity.
	Reading can help to improve one's writing.
	Everyone has the potential to become a better writer.
	Writers must know what they will say before they begin writing.
	A well written paper does not require revision.

 

Question 7 (2 points)

 

 

 

 

 

Which of the following aspects of the communication process involves the encoding of information in the form of words, images, sounds, or body language? Select one.

 

Question 7 options:

	Environment
	Context
	Message
	Channel

 

Question 8 (2 points)

 

 

 

 

 

A company won a contract to provide scientists to one of many experiments being performed by a government research organization. The company won the contract partly because their proposal had the lowest cost. In the contract between the company and government organization, it is specified that calculations must be completed using metric units. The scientists that were hired by the company to work with the government agency were not required by the company to read the contract. The scientists performed calculations using imperial units. The government research organization was supposed to have a review meeting before starting the experiment but it was cancelled when the audio would not work in the conference room.

A couple weeks into an experiment, some scientists noticed that they were received unexpected results but they did not communicate this to anyone else. After a couple months, the experiment results were so abnormal that the scientists shared their concerns with their government counterparts. It was then that they realized that the scientists had been using imperial units while the government was using metric units. The experiment was a complete loss.

Which aspect of the communication process contributed to the loss of the experiment? Select one.

 

Question 8 options:

	There was a lack of communication between the scientists and the government research organization regarding which unit of measurement should be applied when doing calculations. (Channels)
	The scientists noticed after a couple weeks that the experiment was having unexpected results, and reported the problem. (Context)
	The government research organization planned a low-cost program and operates multiple experiments at the same time. (Environment)
	The government research organization intervened by conducting a review process to address technology problems. (Interference)

 

Question 9 (2 poin

 

 

Which of the following describes an assumption? Select one.

 

Question 9 options:

	When the author uses quotes without inserting proper citations
	What the author says is true or will happen without providing support
	When the author uses illogical paragraph organization
	How the author creates trust with the audience

 

Question 10 (2 points)

 

 

 

 

Which of the following is an example of interference? Select all that apply.

 

Question 10 options:

	Dim lighting in a conference room during a meeting
	A person who was not directly addressed in an email, but was copied on the email, replying to the message first
	An employee who sees two colleagues talking and joins in on the conversation
	Intermittent loss of audio during a conference call
	A person sitting in front of you, blocking your view of a presenter during a speech