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Match the term with the definition/scenario by placing the letter for your selection in the far left column.

Match the term with the definition/scenario by placing the letter for your selection in the far left column.  

                        Term                                                   Definition/Scenario


Work specialization, Departmentalization, Span of Control, Formalization

                                                                           a.Grouping jobs together to coordinate common tasks.

Work specialization

                                     b.Functions, type of product or service, geography, process differences, type of customer.


                                                               c.Unbroken line of authority that clarifies who reports to whom.


                                                d.Says that an employee should have only one supervisor that he/she reports to.

Span of Control

                            e.Refers to the degree to which decision making is concentrated from the top of the organization.


                                                           f.The degree to which jobs within the organization are standardized.


                                                                                  a.Division of labor into separate activities.


                                                                                        h.Elements of organizational structure.

Unity of Command

                                                              i.Right of a manager to give orders and expect them to be obeyed.

Chain of command

                                            j. Number of employees a manager can efficiently and effectively manage and direct.

Ways to departmentalize

                           k.Refers to the degree to which decision making is spread out to the managers closest to the action.

Mechanistic structure

                                          l.Occurs when employees form relationships outside of their formally assigned groups.

Organic structure

                                  m.Systematic effort to make an organization leaner by closing locations, reducing staff, or selling business units that do not provide value.


                                 n.Flat, uses cross-hierarchical and cross-functional teams, has low formalization,comprehensive information network, and relies on participative decision-making.

Boundary spanning

                        o.Extensive departmentalization, high formalization, a limited information network, and centralization.

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