Discussion Response: Mariel Espinoza has just been appointed manager of a production team operating the 11 p.m. to 7 a.m. shift in a large manufacturing firm. An experienced manager, Mariel is pleased that the team members seem to really like and get along well with one another, but she notices that they also appear to be restricting their task outputs to the minimum acceptable levels. How might Mariel improve this situation?
The team members get along easily and the lack of productive conflict has resulted in them producing average results. While... View the full answer