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Question: For this assessment you will need to perform the following tasks based on the below scenario. These tasks will need to be completed and...

Question:For this assessment you will need to perform the following tasks based on the below scenario. These tasks will need to be completed and submitted in a professional, word processed, format.


Mojo Ba is a chain of restaurants located in Melbourne and NSW and Queensland, Australia. Provide high quality of fine food and beverages. In total it has 5 restaurants of which one in Melbourne two are in Sydney and two in Brisbane. Each restaurant has 10-15 staff which includes kitchen and front team. Head office is based at 101 Bourke Street Docland's, Melbourne.

The company is planning to launch new menu, increase market share by 10% every year and implement an online reservation system by July this year.

As an operation manager you are required to conduct a Staff meeting at head office on next Monday at 11am to discuss the plan with all the restaurants managers and other key personal.

Part A-Please address the following:

·        Develop the meeting agenda in line with its purpose.

·        Develop a meeting notice and send it to all the participants as per the organisational procedures thorough an email.

·        Identify the style and structure of the meeting.

·        List out all the meeting arrangements as per the meeting requirements.

·        Methods and timelines for despatching meeting papers to all participants

Part B Now you are required to chair the meeting as per the organisational, legal and ethical requirements and address the following:

·        Prepare meeting minutes as per the format and other requirements.

·        How would you ensure the meeting is focussed and time efficient?

·        How would you ensure meeting facilitation enables participation, discussion, problem solving and resolution of issues?

·        Brief minute taker on the method of recording minutes in accordance with organisational requirments.

Part C-Now you are required to check transcribed meetings notes to ensure a correct formatting and other requirements- use the below template:

Evaluation form

Candidate name:

Question Strongly Agree Agree Disagree

The chairperson Cleary explained the meeting purpose and the expected outcome

I was provided with a list of attendees and their roles prior to the meeting

I was provided with a copy of minute template to use and record meeting discussion

It was clear to me what was expected

The chairperson explained the organisational requirements/convention for recording minutes

Meeting minutes refs accuracy, correct formatting and are as per the organisational requirements

General Feedback regarding the information you were provided for taking minutes:

·        List two methods of distributing and two methods of string meeting minutes for the meeting you have conducted above

·        Report outcome of the meeting

Report outcome of the meeting

Meeting topics

Agreed upon/action plan

Person responsible


Useful templates

Agenda Template

Company Name:

Meeting Name;





Attendance requested




Topic Presenter Name Allocated time

Please bring:

Meeting Notice Template

Notice of Meeting




Dear Staff

We are going to conduct ( meeting name ) on ( meeting date ) at ( meeting time ) to discuss the following ( meeting purpose ).

Please confirm your attendance by (date) to head office by sending a reply email at (email address)

Your Name

(Operations Manager)

Meeting requirements form

Required item Description Status

Meeting papers

Required tools and equipment's

Refreshments/catering requirements

Participants accommodation and transportation

Special needs of attendees

Legal and ethical requirements and conventions

Stationary requirements

Meeting minutes Template

Meeting Minutes - ( Company Nama )







Attendance   (Name of participants)


Agenda Items:

   Agenda Item                                       Presenter Name                                           Time




Action Items

   Item Description                               Responsible                                                    Due Date




Other Notes (other important details during the meeting can be entered here).

Meeting adjourned:

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