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PA 3-11 The local driver's license center processes. The local driver's license center processes applications for driver's license renewals throu gh...

could you help me how to do those questions? also can i have problem solution approach屏幕快照 2018-09-06 16.28.52.png屏幕快照 2018-09-06 16.28.59.png

屏幕快照 2018-09-06 16.28.52.png

PA 3-11 The local driver's license center processes... The local driver's license center processes applications for driver's license renewals throu gh the
following three steps. First, the customer registers with one of 1 raceptionist[s]. who updates the
customer's information in the database. This first step takes 3 minutes per customer. Then the
customer visits one of 3 cashiers to pailr the associated fees for the license renewal. This takes 10
minutes per customer because several forms must be printed from the computer and signed by the
customer. Finally. the customer visits one of 3 license processing stations where the customer's
picture is tel-can and the license is printed. This final step takes 6 minutes per customer. a Assuming unlimited demand. what is the flow rate of the process ar hour
' in customers per hour'? (Round to nearest integer} p Assuming unlimited demand. what would the new flow rate be if
b. the center added one server to the bottleneck resource? (Round per hour
to nearest integer}

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PA 3-9 Consider a four-step serial process with... Consider a four-step serisl process with the number of workers at each step and processing times given
in the list below. "l'irne per Customer [In
Minutes] Process Step Number of Workers Assuming that the process starts out emptglr and is worker-paced. how long will it
take (in minutes} to serve ‘16 customers? [Round to nearest minute] :minummmwm

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