In a machine shop, the assembly of "Module A" takes, in average, 30 minutes in operation time, 5 minutes for the setup, and 15 minutes of waiting time. This department has an output rate of 96 modules per shift (8 hours) and they work only one shift per day.
a. Using Little's Law, determine the average WIP for this department.
b. If you were the operations manager of this machine shop, what would you do to reduce WIP by 10%?