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1.    You work at a hotel in an area with a multi-year severe drought, the hotel doors have started having

difficulty closing. The probable cause is:

A.   Shoddy construction.

B.   There are groundhogs under the door.

C.    Drought has lowered the water table causing the foundation to settle.

D.   Faulty electrical system.

2.    You have an onsite laundry. Your guest have complained about low water pressure and luke warm water in the mornings. The probable cause is:

A.   Insufficient boiler capacity.

B.   A water leak.

C.    Low city water pressure.

D.   Lack of insulation on hot water pipes.


3.    The most cost effective solution is:

A.   Install a new boiler.

B.   File a complaint with the city water department.

C.    Change the laundry's operating hours.

D.   Outsource laundry services.

4.    You are developing a new restaurant. Electric power is prone to go out occasionally in your location. Your refrigerated/ frozen inventory routinely runs $100,000+. What should you do to protect yourself against loss?

A.   Take out inventory loss insurance.

B.   Install a multiday emergency generator.

C.    Both A & B.

D.   Install a 12-hour emergency generator.

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