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Project task of "Manage knowledge and information" by using following

template.

Introduction:

 

<Write little bit about your project and company/organisation/business you are choosing for your project>

 

 

Review staff and customer feedback and business performance data

 

I have collected feedback from staff and customers.

 

·        Make staff feedback form and customer feedbackhaving question which could be helpful in finding issues in the company.

 

 

 

Identify, define and analyse business problems and issues

 

 

<explain about the business problems/issues which you have found with in the company. It could be one problem or more problem >.

 

 

 

 

 

Identify information required to reach a decision on problems/issues

 


<Explain the information need to make any decision>.

 

 

 

 

Source and gather reliable information

 

<Explain sources of information

·        Internal Sources

·        External sources>

 

 

 

 

Test information for reliability and validity, and reject where contradictory or ambiguous

 

 

 

 

 

 

 

 

 

 

Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately

 

<Explain Network of information

·        Formal

·        Informal Network>

 

 

 

 

 

Ensure objectives for analyses are clear, relevant and consistent with the decisions required

 

 

<Explain the objective of the analysis (means what are the objective behind collecting information and what you want to achieve by collecting that information.>

 

 

 

Identify patterns and emerging trends correctly and interpret as to cause and effect


<

·        Explain what are pattern (means how often/frequently the issues occur).

·        Explain what are Trends (analysis of industry trends. that means are the issues occurring in every business

·        What are the cause (reasons) and effect of those causes on business

 

>

 

 

Utilise statistical analyses and interpretation where appropriate

 

< Explain what statistical analyses methods you used for your project>

 

 

 

 

Undertake sensitivity analysis on any proposed options

 

< Explain what sensitivity analyses methods you used for your project>

 

 

 

 

Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn

 

 

 

 

 

 

Adjust management information systems/decision support systems to meet information processing objectives

 

 

 

 

 

Ensure sufficient valid and reliable information/evidence is available to support a decision

 

 

 

 

 

 

Utilise risk management plans to determine acceptable courses of action

 

 

 

 

 

 

 

Utilise appropriate quantitative methods to assist decision making

 

< Explain what quantitative analyses methods you used for your project>

 

 

 

 

 

Consult specialists and other relevant groups and individuals

 

< Explain which people you have consulted while collecting information and making decision >

 

 

 

 

 

Ensure decisions taken are within the delegation/accountability of the group/individual responsible

 


< Explain which decision making strategy you used and how distributed role and responsibilities to your team members while taking decision.>

 

 

 

 

Make decisions in accordance with organisational guidelines and procedures

 

 

 

 

 

 

 

Ensure decisions taken are consistent with organisational objectives, values and standards

 

 

 

 

 

Ensure decisions are taken in a timely manner

 

 

 

 

 

Ensure advice/information needs are documented and are specific to location, format and time line requirements

 

 

<need to write about:

·        How you document all the information considering format (like header, footer, version etc)

·        Location where documents are being stored

·        Timeframe for documenting information needs

 

 

 

 

Document information and update databases regularly

 

<how often you update database and document the information (daily, weekly, monthly, quarterly or annually)

 

 

 

 

 

Design and test systems to meet information requirements of decision makers

 

 

<How you would design data base system to test it that its meeting requirements to take decisions>

 

 

 

 

 

Ensure information is up‑to‑date, accurate, relevant and sufficient for the recipient

 

 

 

 

 

Develop communication plans and disseminate information

 

<How you will communicate with relevant parties and distribute information

 

Adhere to confidentiality/privacy policies in the transmission/release of information/advice

 

 

 

 

Review and update communication plans regularly

 

 

 

Utilise technology which provides optimum efficiency and quality

 

 

 

 

Maintain corporate knowledge and ensure security

 

 

 

 

 

 

 

 

 

 

 

 

References

 

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